BBook CoverCustomer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer ServicePAPERBACK - Nov 2007 by Bell, Chip R
BBook CoverVIEW BOOKLip Service: 50 Humorous Stories of the Worst Customer Service in America and Interviews With the 10 Best Companies in the Worldby Becker, Hal B.$6.16Acceptable
BBook CoverVIEW BOOKPlease Every Customer: Delivering Stellar Customer Service Across Culturesby Lucas, Robert$8.05Very Good
BBook CoverVIEW BOOKExceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectationby Ford, Lisa$6.75Very Good