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Last Updated: February 17, 2026
By creating a Banana Books account, placing a buy or sell order, or providing your mobile phone number on bananabooks.com, you expressly consent to receive text messages (SMS/MMS) from Banana Books at the phone number you provided.
You authorize Banana Books to send you SMS messages when you:
Message frequency varies depending on your activity. You may receive multiple messages per transaction (e.g., order confirmed, shipped, delivered). On average, expect 2-5 messages per order. Recurring messages may be sent for active sell requests or ongoing customer service conversations.
Message and data rates may apply. Banana Books does not charge for SMS messages, but your mobile carrier may charge standard messaging and data fees. Check with your carrier for details.
You may opt out of receiving text messages at any time by:
After opting out, you will receive one final confirmation message. Note that opting out of SMS does not affect transactional emails.
For help with text messages, reply HELP to any Banana Books message or contact us at support@bananabooks.com or +1 (830) 285-7337.
Consent to receive SMS messages is not a condition of purchasing books from Banana Books. However, a valid mobile phone number is required when submitting a sell/buy-back request that involves pickup or local drop-off, as we need to coordinate scheduling and communicate pickup details with you via text.
SMS messaging is supported on all major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
We share your phone number with our third-party messaging service provider solely for the purpose of delivering text messages. We do not sell, rent, or share your phone number for marketing by third parties. For full terms, see our Terms of Service.
By using Banana Books and providing your phone number, you acknowledge that you have read, understood, and agree to this SMS consent policy. For full terms, see our Terms of Service.