BBook CoverJuran's Quality Planning and Analysis for Enterprise QualityHARDCOVER - Dec 2005 by Frank Gryna
BBook CoverTotal Quality Management: Text, Cases, and Readings, Third Editionby Ross, Joel E.$3.12Acceptable
BBook CoverQuality Management for Organizational Excellence: Introduction to Total Quality (7th Edition)by Goetsch, David L.$1.59Very Good