BBook CoverVIEW BOOKTotal Quality Management: Text, Cases, and Readings, Third Editionby Ross, Joel E.$3.12Acceptable
BBook CoverVIEW BOOKCross-Functional Management of Technology: Cases and Readingsby Swamidass, Paul M$8.04Very Good
BBook CoverVIEW BOOKServices marketing: Text, cases & readings (The Prentice-Hall series in marketing)by Lovelock, Christopher H$3.50Acceptable